Product · CRM & campaigns

Every traveller, with the whole story attached.

Trip history, documents and payments live on one profile — not scattered across an inbox, a spreadsheet and a payment app. When it is time to reach out, email campaigns do it for you, safely.

No card required · 5-minute install · Cancel anytime
travelbookingwidgets.com/crm
A guest profile in the TravelBookingWidgets CRM with trip, document and payment history
Where CRM tools break down

Generic CRMs do not know what a deposit or a departure date is.

A guest is more than a contact card. We build the CRM around the booking itself — every quote, proposal, payment and message rolls up onto one traveller profile automatically, because it already lives on that booking.

Traveller & partner profiles

One profile, the whole relationship.

Every traveller and travel-trade partner gets a profile that pulls together every trip they have taken or enquired about, every document sent, and every payment made — automatically, because it is the same record the booking used.

  • Full trip history across seasons and past bookings
  • Every quote, proposal, proforma, invoice and receipt in one place
  • Payment history matched against each trip, deposit and balance
  • Works the same for direct guests and travel-trade partners
Amara K
Mara safari, 3 nightsBooked · Jun 2026
Paid
Zanzibar add-onEnquiry · not yet quoted
Proposal opened3 times · last 2 days ago
Green-season campaign · Kenya returners
Step 1 · Day 0"Back to the Mara" opener
Sent
Step 2 · Day 4Availability & new lodges
Sent
Sending limit38 of 50 emails today
Email campaigns

Reach past guests without landing in spam.

Build a multi-step series once — a returning-guest nudge, a seasonal offer, a re-engagement series — and we send it from your own connected mailbox, spaced out under daily limits so your messages keep landing.

  • Multi-step sequences with delays between each email
  • Daily sending caps that ramp up gradually on a new mailbox
  • Sends from Gmail, Outlook or your own IMAP/SMTP mailbox
  • Target by trip history — for example, everyone who travelled last green season
Follow-ups

The nudge that gets sent even when you forget.

Some follow-ups matter too much to rely on memory. We watch the booking and send them on your behalf, from your mailbox, at the right moment.

Balance due reminder

Sends automatically ahead of travel if a deposit balance is still outstanding.

Quote expiring

Nudges a traveller who has not responded to a quote before it lapses.

Post-trip thank you

Goes out after departure, with a natural opening to ask for a review or refer a friend.

Give every guest a real profile.

Free to start. No card required. Paste one snippet and you're live.

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CRM & campaigns — TravelBookingWidgets